E-COMMERCE

FREE Freight Strategic Partnerships

As one of the first decorators to offer SanMar’s PSST program more than 10 years ago, Screen Pro Graphics continues to strategically align itself with supplier partners in order to offer you the best service and technology. Now, Screen Pro has added new FREE inbound shipping services from S&S Activewear’s Freight Advantage and AlphaBroder’s MPACT programs to its services, making us one of the first contract decorators to offer all three supplier programs to its customer base.

Preferred wearables partners with exceptional service levels:

• FREE inbound Ground shipping for any quantity order shipping to Screen Pro Graphics
• No dollar or quantity minimums
• No restocking fees for blank merchandise returned to the supplier through Screen Pro
• No exclusions such as closeouts or oversized items
• Specialized service – Screen Pro can resolve order issues and returns directly with the supplier
• Ultimately, puts money back in your pocket
• Gives you a leg up on the competition with the ability to pass the savings on to your customer on thousands of wearable products available from these suppliers
• Screen Pro receives daily tracking reports from each supplier

Starting June 1^st, FREE Freight to Screen Pro Graphics from:

SPG focuses on building relationships and partnerships with our customers. We work closely with our clients to find the perfect custom decoration solutions, provide world-class customer service, and build trust through long-lasting business relationships. This includes everything from adding capabilities to meet customer decoration needs, correcting errors, remaining in communication with the customer throughout the order process, and doing whatever it takes to meet client deadlines and needs. We think of our employees, customers and partners as family.

Unlike most decorators, Screen Pro Graphics focuses solely on contract decoration without the usual offering to retail consumers. Most decorators also provide direct to consumer decoration options. Screen Pro Graphics is one of the few decorators that does not compete in any way with its distributor partners, so there is no risk involved in partnering with us.

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From the best software and e-commerce to state-of-the-art embroidery, screen print & heat transfer technology, Screen Pro Graphics invests in new market-leading equipment in addition to its expert workforce to ensure the best quality of its clients’ custom decorated products. SPG creates long-lasting partnerships with the best in the industry in each area to ensure the customer has access to the best benefits, technologies, and time & money saving technology.

With a dedicated customer service team, Screen Pro Graphics ensures constant communication with the customer from the quoting process to order/pricing confirmations and art proofing to aftermarket service. The CS team ensures the order moves though seamlessly and in a timely manner in order to meet the needs and expectations of the customers. Because custom decoration contains many variables unique to each order, the customer service provides extra care to ensure happy distributor partners and ultimately satisfied end users.

You tell us what you and your clients need, and Screen Pro Graphics can offer custom solutions to achieve your clients’ desired end result with the highest quality and world-class customer service. From its dedicated customer care team to the latest production and software technology, Screen Pro Graphics can offer expertise and options that distributors may not even realize exist. With unique decoration locations, imprint materials and finishes, on-demand e-commerce company store capabilities, and guaranteed quality, Screen Pro Graphics can offer you and your client winning, unique custom solutions like none other.

From beginning to end, Screen Pro Graphics ensures the quality and accuracy of its product. First, SPG employs a dedicated receiving team to ensure the goods arrive complete and correct before we schedule production, which cuts down on mistakes, supplier inaccuracies, and shipping errors. We have refined our methods to minimize the margin of error that exists throughout the process in custom decoration services. If errors do occur, our dedicated customer care team works tirelessly to fix any problems and make it right for our clients and the end user to make sure everyone is happy with the final outcome.